CriteriaBest Wellness Clinic

Best Wellness Clinic

CRITERIA:

The award honors health resorts or clinics which:

  • Of course focus on medical service, and also deal with healthy nutrition, preventive medicine, emotional health, inner balance, fitness and also healthy lifestyle on a very high level. The service is similar to a clinic with comprehensive medical care, but comfort and hospitality are also provided as in a sophisticated hotel. Healthy aging is not just a slogan but a program of the resort. The stay in such a resort is usually for several days or weeks. The staff must be medically trained. They develop individual programs for the guest based on previous anamnesis. An innovative brand is created, which implements the highest quality standards. Modern technology is also used for therapy. More and more cure and health clinics also comply with this standard and should be encouraged to register.

    They also work on a scientific basis and implement evidence-based medicine. The staff is competent and well trained to provide a very good service to release the guest in vital health on a sustainable basis.

  • focus on medical services

  • employs medically-trained personnel

  • develop an individual program for each guest, taking medical history into account

  • create an innovative brand; implement standards of utmost quality.

  • present guests with a holistic health approach, which includes treatments to all senses: body, mind, and soul.

  • offer high quality treatments in the areas of fitness, exercise, nutrition, beauty, physical therapy (message, yoga, etc.) as well as relaxation therapy (autogenic training, meditation, etc.)

  • have unique Signature Treatments with a special phenotype that may also be enriched with regional products and elements.

  • use water also to contribute to healing and relaxing treatments.

  • not only have thermal water available but also offer at least two thermal water treatments under medical supervision.

  • obtain and implement customer feedback in its therapies.

Design Quality [Design & Architecture]

  • put innovative architectural concepts into practice.

  • exhibit extraordinary interior design.

  • achieve high technical standards. (swimming pool equipment, hygienic technology, internet technology, etc.) These standards should form a brand that gives the industry a new impetus.

Leisure Quality [Service & Products]

  • provide a comprehensive training or apprentice program for their employees so as to set specific standards.

  • employ well-trained staff, who are given ongoing training, both in areas of service and technical matters.

  • facilitate apprenticeship and professional training.

  • develop systematic quality standards that go beyond the normal product training, for the purpose of training qualified staff and also ensuring that new professionals gain attractive job experiences.

Innovation Quality [Concept]

  • continual advancement in principles of health, marketing, sales, etc. 

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