Best Medical Resort

CRITERIA:

The award honors medical resorts which:

• offer holistic medical services under the supervision of doctors - from the spectrum of European medicine (holistic or complementary medicine) or from Asian methods (Ayurveda, TCM, or Tibetan medicine)

• focus on medical services

• The majority of guests stay at least three weeks.

• employs medically-trained personnel

• develop an individual program for each guest, taking medical history into account

• create an innovative brand; implement standards of utmost quality.

• present guests with a holistic health approach, which includes treatments to all senses: body, mind, and soul.

• offer high quality treatments in the areas of fitness, exercise, nutrition, beauty, physical therapy (message, yoga, etc.) as well as relaxation therapy (autogenic training, meditation, etc.)

• have unique Signature Treatments with a special phenotype that may also be enriched with regional products and elements.

• use water also to contribute to healing and relaxing treatments.

• not only have thermal water available but also offer at least two thermal water treatments under medical supervision.

• obtain and implement customer feedback in its therapies.
  
  

Design Quality [Design & Architecture]

• put innovative architectural concepts into practice.

• exhibit extraordinary interior design.

• achieve high technical standards. (swimming pool equipment, hygienic technology, internet technology, etc.) These standards should form a brand that gives the industry a new impetus.
  
  

Leisure Quality [Service & Products]

• provide a comprehensive training or apprentice program for their employees so as to set specific standards.

• employ well-trained staff, who are given ongoing training, both in areas of service and technical matters.

• facilitate apprenticeship and professional training.

• develop systematic quality standards that go beyond the normal product training, for the purpose of training qualified staff and also ensuring that new professionals gain attractive job experiences.
  
  

Innovation Quality [Concept]

• continual advancement in principles of health, marketing, sales, etc. 

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