CriteriaBest Hotel Spa

Best Hotel Spa

CRITERIA:

This award honors hotels that:

  • operate a spa and thus coins an innovative brand; implement standards of utmost quality.
  • present guests with a holistic health approach, which includes treatments to all senses: body, mind, and soul.
  • offer high quality treatments in the areas of fitness, exercise, nutrition, beauty, physical therapy (message, yoga, etc.) as well as relaxation therapy (autogenic training, meditation, etc.)
  • have unique Signature Treatments with a special phenotype that may also be enriched with regional products and elements.
  • use water also to contribute to healing and relaxing treatments.
  • obtain and implement customer feedback in its therapies.

 

Design Quality [Design & Architecture]

  • put innovative architectural concepts into practice.
  • exhibit extraordinary interior design.
  • achieve high technical standards. (swimming pool equipment, hygienic technology, internet technology, etc.)
  • These standards should form a brand that gives the industry a new impetus.

 

Leisure Quality [Service & Products]

  • provide a comprehensive training or apprentice program for their employees so as to set specific standards. 
  • employ well-trained staff, who are given ongoing training, both in areas of service and technical matters.
  • facilitate apprenticeship and professional training.
  • develop systematic quality standards that go beyond the normal product training, for the purpose of training qualified staff and also ensuring that new professionals gain attractive job experiences.

     

Innovation Quality [Concept]

  • continual advancement in principles of health, marketing, sales, etc.


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