European HEALTH & SPA AWARD 2024

The closing gala will take place in June in Austria!

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Conditions of participation



The competition for the European SPA & HEALTH AWARD is open to all companies that comply with the given categories and submit valid entries.

  • Submission and nomination is open to all companies with operations in spa wellness facilities, beauty salons, companies licensed to market health and spa innovations which are in agreement with the context of the defined criteria (see CATEGORIES / CRITERIA). Or treatments and products they already are offered in spas. For the anonymous test we also have to do we need a voucher from you.

  • Participation is open to all companies whose headquarters are in Europe. Only one (1) submission is allowed per category and company.

  • No recourse to legal action is permitted. The Jury and the Agency for Health & Wellness reserves the right to modify or reject submissions. By entering a written entry (submitting the documents online, via fax or by post maybe by e-mail) the submitter or sender attests to the completeness and verifiability of the information.

  • In the case of a nomination you are committed to send a corresponding representative to the award ceremony.

  • The winners will receive also a voucher. The Agency for Health & Wellness reserves however in special cases the right without giving reasons to withdraw the voucher service.

  • It is a registration fee of 290 EUR excl. VAT for the organizational effort to pay once you have registered for each category you apply.

  • Spa manager are exempt from the registration fee only in the category "Best Spa Manager" they only pay if they do not submit a valid submission on time.

  • You can also book a short or detailed feedback to find out more after your submission, where the strengths and weaknesses were.  We recommend this however it is not mandatory.

  • The participants agree to send to the award Gala a person or representative. If no one attend an organizational fee of 310 EUR excl. VAT is payable.

  • The comprehensive questionnaire, which is an extremely important basis of evaluation, must be filled in almost completely and a mystery test needs to be performed!

  • It is necessary to provide a voucher, which may have no constraints of time and covers the entire cost of the test for the mystery check!

  • Attention! If an agency applies for a company it is necessary to have a certification. To verify that the agency has permission to apply for them.

  • As direct contact with the jury is forbidden, any possibility of lobbying efforts is eliminated.  (There may be special circumstances in which exceptions will be allowed).


General information for registration and submission


Each company and participant, who registers, agrees at the time of registration to take part in the submission. We point out that the participation is not free of charge. The registration fee is 290 EUR excl. VAT. The participants agree however to take part on the Award Gala if they were nominated. If no person has been sent an organizational fee will be charged of 250,- EUR excl. 20% VAT. If the amount is not paid before the gala, the Agency for Health & Wellness reserves the right to remove the participant from the nominee list, can also be done after the gala!

If there is a cancellation of the registration or the submission, the amount of Euro 290.00 excluding 20% VAT for each registered category will be automatically charged by the agency for Health & Wellness for various costs incurred. Just in case if the cancellation only takes place after the anonymous test EUR 500.00 excl. 20% VAT must be paid. May also accrue damage for the Agency for Health & Wellness the amount can be also higher according to the actual amount of loss.

The same amount will be charged if the information supplied is found by an anonymous audit to be different from the actual circumstances or fraudulent, since this would result in a deception of the jury and the actual assessment of value cannot be guaranteed in a fair manner among the other participants. 

The questionnaire, which is an extremely important basis of evaluation, must be filled in completely at least 95% of all questions and a mystery test needs to be performed!

Reading this, you automatically agree to the above mentioned conditions at the time of participation. The place of jurisdiction is Vienna in Austria.